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Have Questions?

Contact Merchant Services at customerservice@merchantconnect.com or 800-725-1243.

New Merchant Assistance

Welcome to New Merchant Assist, your single-source for information to help you get up and processing transactions quickly. This site is an extension of MerchantConnect, our online statement and reporting portal.

Begin here - Activation Help

Watch Video: The Training Room

Card Acceptance Basics

Understand interchange, chargebacks and retrievals as well as merchant best practices that can save you money.

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Secure Your Business

Educate yourself and your staff about your PCI compliance responsibilities and ways to reduce your risk of accepting a counterfeit or fraudulent card transaction.

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Click to View NCR Silver Videos